An IP (Internet Protocol) PBX (Private branch exchange) is a business telephone system designed to deliver voice or video over a data network and interoperate with the normal Public Switched Telephone Network (PSTN).


VoIP (Voice over Internet Protocol) gateways can be combined with traditional PBX functionality enabling businesses to use their managed intranet to help reduce long distance expenses, enjoy the benefits of a single network for voice and data and advanced CTI features or be used on a pure IP system which in most cases give greater cost savings, greater mobility, and increased redundancy.

The advent of internet telephony has created a new revolution in the business communication field. If you could switch on to IP PBX phone system, it will bring about greater benefits for your budding business than a conventional phone system. This is an ideal telecommunication solution for businesses with multiple branch offices and small business operators.

What are the benefits of an IP PBX?
• Much easier to install & configure than a proprietary phone system
• Easier to manage because of web based configuration interface
• No need for separate phone wiring
• No additional wiring, it allows users to hot plug their phones anywhere in the office - users simply take their phone, plug it into the nearest Ethernet port and keep their existing number!
• Allows easy roaming - calls can be diverted anywhere in the world because of the SIP protocol characteristics
• Significant cost reduction by leveraging Internet
• SIP standard eliminates proprietary, expensive phones
• Scalable
• Better reporting
• Better overview of system status and calls
• Unlimited Extensions
• Cell Phone Integration
• Remote Phones
• Advanced User Interface (including Find me/Follow Me, Unified Messaging, Call recordings, Voicemail .wav)
• Extension Groups
• Caller ID Customization
• Find Me/Follow Me
• Time of Day Routing
• Extension Call Recording
• Voicemail Callback
• Voicemail to Email
• SMS Voicemail notification
• Voicemail Web Access
• Multivendor Phone Options
• Analog Phone Support
• Powerful Reporting
• CRM Integration
• Operator Console
• Custom Routing Rules
• Conference Rooms
• Multiple Music on Hold
• and a lot more… Check it out!

 

How an IP PBX integrates into the network?



An IP PBX or IP Telephone System consists of one or more SIP phones, an IP PBX server and optionally a VOIP Gateway to connect to existing PSTN lines. The IP PBX server functions in a similar manner to a proxy server: SIP clients, being either soft phones or hardware-based phones, register with the IP PBX server, and when they wish to make a call they ask the IP PBX to establish the connection. The IP PBX has a directory of all phones/users and their corresponding SIP address and thus is able to connect an internal call or route an external call via either a VOIP gateway or a VOIP service provider.

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iNETFax Solution: Smarter than a machine, Easy as an Email


What is iNETFax?


iNETFAX is a web application for managing faxes.
iNETFAX allows users on any platform to view and send faxes without having to install special software. It also allows administrators to manage users, their permissions, fax lines, fax categories, etc.

Why should your company/organization be interested?
• Do you have multiple users who need to use the fax machine?
• Do you need an efficient way to archive and search your sent and received faxes?
• Do you need a system that is robust enough to handle multiple fax lines and thousands of faxes without ''crashing''?
• Do you need to fax the same document to multiple recipients?
• Do you need a solution that you can customize and integrate into your document workflow?
•  If you've answered yes, iNETFAX is definitely what you're looking for

 


Main Advantages:
• Simple: Internet fax, easy as email
• Reliable: Always online, never busy or out of paper
• Inexpensive: No Need for any Fax machine, all you need is a connection to the internet
• Mobile: Fax by email from work, home, and on the road using your Fax Number
• Easily monitor and log what your users are faxing and to where
• Faxes are stored in PDF format instead of a proprietary file format
• Users on any platform use the same identical interface
• Faxes are archived on the server instead of in filing cabinets
• Eliminates multiple fax machines in a single facility
• Send faxes directly from your computer with email confirmation
• Reduces paper and toner use in both the fax machine and office printer
• Online address book helps reduce human input error

 


Features:
• Fax-to-Email Gateway (receiving faxes by e-mail attachments)
• Email-to-Fax Gateway (sending faxes by e-mail attachments)
• Fax by Web using user friendly portal
• Fax Distribution and Fax Routing (delivering faxes automatically)
• Logging & Archiving of all faxes
• Fax Broadcasting (sending an identical fax to multiple recipients)
• Robust enough to handle multiple lines and thousands of faxes without ''crashing''
• Users can view faxes online with any standard web browser (IE6/7/8, Mozilla/Firefox, Safari, and Opera)
• Download your faxes in PDF format
• Recognizable fax numbers can have their faxes forwarded directly to an email address in PDF format
• Users can forward faxes via email without the need of an email client
• Enhanced cover page support
• Unlimited users
• Blacklisting support using Dynamic Config Reject Call
• DID/DTMF-based routing support
• Address book importer for both Email addresses and Fax numbers in vCard (.vcf) format
• Multiple language support - each user can use the interface in their native language
• Fax archive - search your fax archive for received and sent faxes by company, date, category, and keyword
• Sending & Receiving faxes from your LAN, WAN and PC
• Multiple users, platforms, and operating systems submit faxes to a common line
• Automatic printing of any fax
• Works with any Fax Machine
• Fax Schedule Delivery
• Delivery Confirmation by Email
• Microsoft & Open Office Integration, Email attachments
• Private and Secure
• Enhanced CDR Reports



Document Management
Every fax that is sent or received has a Fax Identication (FaxID) number. iNETFAX's Archive is designed not only to allow the user to categorize and add descriptions to faxes but also to permit external applications to access faxes by their FaxID.

How can your company benefit from this?

Many companies have already a system for tracking client proposals and confirmed orders. However, instead of having multiple copies of the same fax on different systems, each fax can be referenced by its FaxID from one single location. Also, iNETFAX's Archive interface allows the user to search for single or multiple faxes by company name, date, category, and by keywords in the fax's notes.

Let's say that a customer has confirmed an order by fax. The user simply processes the order, adds the order number and other information in a note, and assigns a category to that fax. iNETFAX keeps track of the user and the date of the last modification to each fax's note and category. In the future, that fax will be easily located by performing a search in the archive.

To view a demonstration video about how to use the E-FAX service, please check the following links:
1) Mail to fax http://www.inetfax.ps/demo/mail2fax.swf
2) Portal: http://www.inetfax.ps/demo/portal/pb.swf

 

Check  for more details about available packages...

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